Ensuring the right partner is on hand in a time of need is essential. Tribe Telecom understands both the frustrations, and cost implications, downtime can have on a business.
Tribe can now offer installation, PBX maintenance, replacement parts and 24/7 support for equipment and systems provided by suppliers such as Aastra, Avaya, Alcatel BT, Mitel, Nortel, Samsung, Siemens and many, many more.
Consequently, we can support your communications equipment for as long as it is technically feasible.
Our industry leading engineers are on hand to offer on site support in those unexpected moments, working quickly to resolve issues and provide solutions. In addition, prevention is often considered better than a cure.
Safe Guard your Business
Our PBX maintenance cover offers our customers a concentrated audit of our their incumbent systems, and the assurance of an ongoing service level agreement.
Upgrade your Systems
And we can assist you to add to and upgrade your systems when you wish to do so – not when you are told you must! Wherever possible, our aim is to maximise on existing assets and to reduce your communications operating costs whilst enhancing the customer experience.
We now have a nationwide maintenance and support capability backed by fully trained engineering staff operating at MOD Quality Assurance System (JSP480) levels. This ensures that all Tribe customers receive the highest possible, auditable engineering services allied to flexible maintenance contracts.